Customer Service – an eLearning course offered by Sankore’s Professional Development Institute – is designed to enhance participants’ skills in serving customers effectively across various roles. Whether you interact directly with clients or support internal team members, exceptional customer service is crucial for success.
In this workshop, participants will explore strategies for improving customer interactions, both in-person and over the phone. They will learn techniques for handling difficult situations and turning challenges into opportunities for generating repeat business. This course will equip participants with the essential skills to deliver outstanding customer service, fostering positive relationships and driving business growth.
