Train-The-Trainer
Train-The-Trainer – an eLearning course offered by Sankore’s Professional Development Institute – is designed for individuals preparing to become professional trainers or those who conduct training as part of their job responsibilities. Being fully prepared as a trainer is crucial, as effective training requires a unique application of skills, knowledge, and attitudes. The Train-The-Trainer course […]
Developing a Lunch and Learn
Developing a Lunch and Learn – an eLearning course offered by Sankore’s Professional Development Institute – is designed to help organizations create engaging and cost-effective training sessions. A Lunch and Learn is an excellent way to introduce new topics, demonstrate products, or share valuable insights in a casual, voluntary setting. However, challenges such as attendance […]
Measuring Results From Training
Measuring Results From Training – an eLearning course offered by Sankore’s Professional Development Institute – addresses the challenge of quantifying the benefits of training programs. While certain training topics, such as sales or time management, offer clear, measurable benefits, others, like communication or leadership, may present more abstract advantages. In this course, participants will explore […]
Creating a Great Webinar
Creating a Great Webinar – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with the skills to design and deliver impactful webinars. Webinars are an efficient and cost-effective way to engage a large audience, whether for marketing new products, training employees, demonstrating tasks, or hosting global meetings. In this course, participants […]
Contact Center Training
Contact Center Training – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with the essential skills to deliver exceptional customer service in a contact center environment. Customers expect knowledgeable, helpful agents who can address their concerns efficiently and professionally. In this workshop, participants will learn how to handle challenging customer interactions, […]
Call Center Training
Call Center Training – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with essential phone skills to boost confidence, improve customer interactions, and increase sales. Effective call center training helps employees enhance their communication, making them more adept at acquiring and retaining customers, all while contributing to a positive work environment. […]
Facilitation Skills
Facilitation Skills – an eLearning course from Sankore’s Professional Development Institute – introduces the essential techniques of effective facilitation, a key element in modern management. This course emphasizes creating a fair and streamlined decision-making process while fostering a comfortable environment that enhances meetings and gatherings. In the Facilitation Skills workshop, participants will learn how to […]
Delivering Constructive Criticism
Delivering Constructive Criticism – an eLearning course from Sankore’s Professional Development Institute – addresses the often challenging task of providing feedback in a way that fosters growth and improvement. This course equips participants with the essential skills and techniques for delivering feedback that is both effective and supportive. In the Delivering Constructive Criticism course, participants […]
