In Person Sales
In-Person Sales – an eLearning course offered by Sankore’s Professional Development Institute – emphasizes the enduring value of personal interaction in an increasingly digital world. Despite the growth of online shopping, face-to-face sales remain a powerful tool for building relationships and making lasting impressions. In this workshop, participants will master the essential skills for successful […]
Event Planning
Event Planning – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with the essential skills and tools needed to successfully plan and execute a memorable event. Events require meticulous planning and organization, and this workshop is designed to provide participants with the confidence and expertise to manage all aspects of event […]
Customer Service
Customer Service – an eLearning course offered by Sankore’s Professional Development Institute – is designed to enhance participants’ skills in serving customers effectively across various roles. Whether you interact directly with clients or support internal team members, exceptional customer service is crucial for success. In this workshop, participants will explore strategies for improving customer interactions, […]
Contact Center Training
Contact Center Training – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with the essential skills to deliver exceptional customer service in a contact center environment. Customers expect knowledgeable, helpful agents who can address their concerns efficiently and professionally. In this workshop, participants will learn how to handle challenging customer interactions, […]
Coaching Salespeople
Coaching Salespeople – an eLearning course offered by Sankore’s Professional Development Institute – provides participants with the strategies to effectively coach and develop sales teams. When applied correctly, coaching not only boosts sales performance but also enhances the overall culture and sense of community within an organization. In this workshop, participants will explore the key […]
Call Center Training
Call Center Training – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with essential phone skills to boost confidence, improve customer interactions, and increase sales. Effective call center training helps employees enhance their communication, making them more adept at acquiring and retaining customers, all while contributing to a positive work environment. […]
Telephone Etiquette
Telephone Etiquette – an eLearning course offered by Sankore’s Professional Development Institute – provides participants with the essential skills to enhance their phone communication. Strong phone etiquette boosts confidence, improves sales, and helps attract and retain customers, contributing to a positive customer experience. In this workshop, participants will learn techniques to increase productivity and improve […]
Stress Management
Stress Management – an eLearning course by Sankore’s Professional Development Institute – helps participants navigate both positive and negative stress in their daily lives. The goal is to harness the benefits of positive stress while minimizing the impact of negative stress. This course introduces the Triple A approach, a simple and effective framework for managing […]
Networking Within the Company
Networking Within the Company – an eLearning course by Sankore’s Professional Development Institute – focuses on the essential skill of building strong internal networks. Effective networking within an organization is often underestimated, but it plays a crucial role in enhancing communication, collaboration, and overall performance. Through this course, participants will learn how to overcome networking […]
Networking Outside the Company
Networking Outside the Company – an eLearning course by Sankore’s Professional Development Institute – explores the art of building external professional relationships to drive business success. Networking beyond the organization opens doors to new opportunities, partnerships, and knowledge sharing. This course will equip participants with essential networking skills, helping them to navigate interactions, foster meaningful […]
