Crisis Management
Crisis Management – an eLearning course offered by Sankore’s Professional Development Institute – is as crucial as finance and personnel management for organizational success. Having a well-defined and effective crisis management plan is essential not only for navigating emergencies but also for ensuring the profitability and continuity of your company. In this course, participants will […]
Social Media In The Workplace
Social Media in the Workplace – an eLearning course offered by Sankore’s Professional Development Institute – addresses the growing influence of social media on professional environments. Platforms like Twitter, Facebook, YouTube, and LinkedIn have transformed communication, but they can also pose productivity challenges if not managed correctly. This course will guide participants on how to […]
Media and Public Relations
Media and Public Relations – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with essential skills for managing their public image and building valuable networks through strategic communication. Effective media and public relations are crucial for maintaining a positive reputation and leveraging relationships for career growth and business success. In this […]
Customer Support
Customer Support – an eLearning course offered by Sankore’s Professional Development Institute – explores the evolving landscape of customer support in the digital age. While traditional support methods included face-to-face interactions or phone calls, today’s customer support encompasses a range of digital platforms, including websites, web chats, and smartphone apps. Understanding the customer experience now […]
Creating a Great Webinar
Creating a Great Webinar – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with the skills to design and deliver impactful webinars. Webinars are an efficient and cost-effective way to engage a large audience, whether for marketing new products, training employees, demonstrating tasks, or hosting global meetings. In this course, participants […]
Overcoming Sales Objections
Overcoming Sales Objections – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with strategies to effectively address and overcome sales objections. Facing objections can be challenging, but learning to navigate and resolve them is crucial for closing deals and advancing sales. This course provides practical techniques to handle and counter objections, […]
Customer Service
Customer Service – an eLearning course offered by Sankore’s Professional Development Institute – is designed to enhance participants’ skills in serving customers effectively across various roles. Whether you interact directly with clients or support internal team members, exceptional customer service is crucial for success. In this workshop, participants will explore strategies for improving customer interactions, […]
Contact Center Training
Contact Center Training – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with the essential skills to deliver exceptional customer service in a contact center environment. Customers expect knowledgeable, helpful agents who can address their concerns efficiently and professionally. In this workshop, participants will learn how to handle challenging customer interactions, […]
Coaching Salespeople
Coaching Salespeople – an eLearning course offered by Sankore’s Professional Development Institute – provides participants with the strategies to effectively coach and develop sales teams. When applied correctly, coaching not only boosts sales performance but also enhances the overall culture and sense of community within an organization. In this workshop, participants will explore the key […]
Call Center Training
Call Center Training – an eLearning course offered by Sankore’s Professional Development Institute – equips participants with essential phone skills to boost confidence, improve customer interactions, and increase sales. Effective call center training helps employees enhance their communication, making them more adept at acquiring and retaining customers, all while contributing to a positive work environment. […]
